“Gabe, I’m spending more time creating and troubleshooting accounts than my users are actually using the system.”
I’m a problem solver. And as a software guy, this statement was music to my ears.
In fact, after digging a little bit deeper, we discovered that it wasn’t just some time. It was a heck of a lot of time! Creating and troubleshooting accounts for multiple apps with an average of 30 new users a week, we were looking at seven hours a week. That’s 364 hours a year!
Fast-forward and our client can approve or deny account requests with a single tap.
The solution provides end-users with convenient and intuitive self-service to request access as required. Our efficient and automated app eliminates human error and takes only a few minutes to create and manage accounts. Not only is this process now seamless and saving time, but it’s also proving meaningful ROI and efficiency of operations.