How a Public Safety Business Saves 364 Hrs/Yr with an AWD Custom Web Application
Our client maintains multiple custom applications for his extended enterprise. Granting access for each end user to the various apps was a manual and tedious process that took an average of 10 minutes per user. Due to inevitable human error, additional time was spent troubleshooting, resetting passwords, correcting data entry, and communicating resolutions to customers which amounted to approximately two hours per week. With 30 new accounts per week, our client was losing seven hours every week.